Billing and Metering
Residential meters - Self Read Residential meters are billed out the middle of each month and are due at the end of the month. Self read customers will read their meter, enter the meter reading in the designated area of the billing stub, and pay the amount due on their statement. Meters should be read at the same time each month in order to keep the number of days in the billing about the same each month. Payments are to be received in our office by the due date on the billing statement or a loss of discount will be applied to the account. Delinquent accounts are subject to disconnect around the 15th of the month.
Residential lineman read meters - Residential lineman read meters are billed out the end of each month and payment is due by the 10th of the following month. There is a $5.00 meter read fee applied to each month's bill. Payments are to be received in our office by the due date on the billing statement or a loss of discount will applied to the account. Delinquent accounts are subject to disconnect around the 20th of each month.
Commercial and irrigation meters are read by the district. Bills are sent around the 25th of the month, delinquent on the 10th of the next month and delinquent around 20th of the month.
Automated Meter Reading - Chimney Rock is in the process of adding the capability to read your meters remotely. If you are interested in Chimney Rock reading your meters please contact the office at 586-1824.
Deposits are required on all meters. Deposits will vary from$50.00 to $300.00 depending on a credit check
Credit Card and Debit Card Payments
Chimney Rock PPD now offers payment by credit and debit cards. Credit/debit card payments are available for residential, seasonal and small commercial accounts. Accounts can be set up as a one time payment or can be reoccurring and paid by the card payment every month.
Automatic Bank Withdrawal
Pay your bills directly from your checking or saving account with an electronic funds transfer. You will continue to receive your monthly bill as your receipt and if your account is self read you will still need to report your monthly meter reading to our office. The amount will be withdrawn from your bank account on or around the 7th of each month
The Budget Billing Program is a billing arrangement that averages your annual electric bill. Customer still turn in their monthly meter reading so you will see the actual readings and charges on your bill. Budget Billing accounts are brought up to date once a year in the January Billing.
Meter Accuracy and Testing
An electric meter is an extremely accurate recording instrument, which measures the use of kilowatt hours. Meters are tested before being installed and then tested on a rotating basis to ensure accuracy. It is rare that a meter is found to run fast and record an increased usage. Like most other machines, meters tend to slow with age. If you believe there is a problem with your meter, CR will test the meter for accuracy. There is no charge for the test.
Comparing Electric Bills
There is no way to compare your utility bill with friends and neighbors because you do not use your electric energy the same way. No two families own all the same appliances, do the same washing and drying, have the same hot water usage, use the same lights, or have the same lifestyles. If you notice changes in the amount of your electric bill, look at the usage. The dollar amount on the bill depends totally on the amount of kilowatt hours that go through the same meter.
Common Causes of Bill Variations
Service charges are as follows: